Today, the world markets have matured to be highly industry, process and segment specific, and there has been a major shift from the initial days of business process services that was relatively simpler.
Customers now expect business process services providers to deliver best-in-class operations, as well as the transformation needed in order to be the best in their respective industries.
It’s no longer about operational metrics and SLAs alone, it’s about end-to-end process metrics and business outcomes.
At Singu Solution Business Processing Outsourceing (BPO) we understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise and transformation capabilities.
The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus in select industry verticals at Singu Solution
The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape, and analytics that lead to predictive modelling thereby ensuring right business outcomes.
Our focus is to work with you to achieve your business goals, and partner for the next level of improvements in order to attain competitive advantage.
In today's demanding business environment which prioritizes flexibility, speed, and efficiency, a robust IT strategy is critical. We help you achieve these qualities in your IT strategy by providing you system integration, testing, application development and management services and solutions.
One enterprise with multiple IT systems can result in confusion, inefficiency and decreased productivity. Let SINGU SOLUTION global experience and expertise transform your enterprise into one streamlined and optimally-functional entity.
The right tools, methodologies and templates for your enterprise’s needs, combined with world-class knowledge and experience...
The Age Of Enterprise Resource Planning (ERP) Systems, Business Process Integrations And Centralized Data Systems Has Improved The Efficiencies, The Way Businesses Perform And The Rate At Which They Are Able To Take Accurate Decisions Based On The Information Extracted By These Systems.
Having An Effective ERP System Was A Differentiator Between The Good Businesses And The Best Businesses
Over The Period, Majority Of The Businesses Now Are Running Some Kind Of The ERP Or The Other. At The Least, They Have A Consolidated Data System And Are Infact Pooling Up Structured Data Pertaining To Their Operations.
The Next Big Questions That Arose Were: “So, We Have Huge Data Now, What Do We Do Next?”, “Now That I Have Better Systems In Place, How Better Can I Make My Decision Making More Accurate?”, “How Do I Further Be On Top Of The Competition?”, “How Do I Make The Better Usage Of My IT Investment That I Have Already Made?”
It Is Good To Have Data Collected, But If It Is Not Utilized For Making ‘That Right Decision’, It Is As Good As Having An Expired Cheque That Is Not Presented To Your Banker.
The Answer To All Of Your Questions Lies With “Business Analytics” Which Now Is Again A Diversified Area That Ranges From Basic Business Intelligence To Predictive Analytics. It Also Has Got Variants Such As Web Analytics, Big Data Analytics, Performance Management, Fraud & Risk Analytics Etc., However, The Base Of All The Above Is Having The Data With You.
Singu Solutions Is The Right Partner That Can Provide You With The Right Analytics Program Suited To Your Business.
Even If You Do Not Have Streamlined Data Or A Fully Functional ERP In Place, Singu Solutions Can Still Help You. We Have Tools In Place That Help You To:
Singu Solutions Offers A Wide Range Of Analytics Services Including: